I’m Dreaming of a Stress-free Christmas!

December 12, 2018
As the end of the year draws near, we all seem to be a little more busy, a little more impatient and a lot more stressed. Relationships Austral…

Data Breaches – What are your obligations as a business?

December 6, 2018
You will have seen many reports about data breaches in Australia and around the world. Obviously, you want to keep your and your customers’ privat…

What does 2019 have in store for you?

November 29, 2018
Yikes! For most of us, there are only three more working weeks left of the year… As the year draws to a close, it’s time to think about 2019. W…

How to Avoid the Cold Turkey – The benefits of being proactive not reactive

November 19, 2018
As a Property Manager, there’s nothing worse than getting a call on Christmas Eve from a tenant with a broken oven and who has 30 people coming fo…

Commonly Missed Deductions

November 15, 2018
Depreciation is a complex area, so unless you’re a specialist Quantity Surveyor or a qualified Tax Accountant, it can be hard to wrap your head ar…

Honouring our Customer Commitments

November 8, 2018
We are now on the downward stretch to the end of the year and with this will come lots of festivities and excitement. Also looming is the new year…

Are you clocking the lifetime value of your Customers?

November 8, 2018
In a world where everything is tracked, from our time of phone calls to spending habits and even the number of daily steps to monitor our fitness …

Zero to Hero – How to onboard a new BD

October 31, 2018
I am often called into a business to coach a recently recruited Business Development team member. Whilst there is certainly a framework of item…

Training Plan

October 25, 2018
We are racing towards the end of the year, so now is the time to start your planning. And training should be at the top of the list. Not sure w…

Lead to Empower

October 18, 2018
When leading a team, there can be some challenges along the way as we negotiate through different personalities. Effective communication&nbsp…

Why should a customer choose you?

October 10, 2018
Knowing your companies value proposition and being able to clearly articulate this at any time is invaluable to the growth of your portfolios. …

What does a successful 2018 look like?

September 28, 2018
We’re now into the final part of the year – usually a time when we’re trying to tie up loose ends and evaluate how successful our year has been. …
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