Walking in the shoes of your tenants
Walking in the shoes of your tenants
When was the last time you took a look at your process from a tenants point of view? We find many agencies…
Onboarding New Clients – Starting out the Landlord relationship can make your life easier or harder
5 Easy elements to make a client feel special
When a new client comes to you, they want to ensure they are being looked after. If they don’t fe…
Paperless Inspections – it makes sense
During the past year of challenges, some changes may have been pushed upon us. Whether we took it in our stride or found it challenging, some chan…
What’s the Impact of a First Impression
Swipe Left or Right? Run fast through a dimly lit carpark? Locked eyes with an interesting stranger across a room? First impressions are alive and…
Protecting your Fees
Why do your customers pay you anything?
It is important to have multiple answers to this. One very simple, and one very detailed. To start with…
Growth through Referrals
5 ways to improve your use of reviews in Property Management.
If you want to improve your presence in the market, utilising online reviews can …
Kickstart your Career in Property Management
When you’re in an interview for a Property Management role, “they” tell you (whoever they are anyway?) that you should never say “I love houses” a…
Help your strata investors put more back in their pockets
Years ago, strata properties bore the stigma of being simply overcrowded, mass-produced unit blocks. How times have changed. Duplexes, townhouses …
10 Tips for Improving your Time Management
1. Focus on Things That Matter
Getting things done during the workday shouldn’t be all about trying to get done as much as you can in an eight …
Improving the Application Process
How we treat applicants who apply for our rental properties will have an impact to our reputation in the local community. Weather we accept them a…
Understanding Landlord Trust Accounts
In a modern workplace it is not uncommon to see an organisation to discuss their diversity of individuals in the team. Diversity gives an organisa…
What are you sending to your database?
They say you use 10% of your brain, and I always wonder how amazing it would be to use 11%, or 12%. How much more productive would I be by finding…
